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FAQ

Find answers to common questions about our products, services, and policies.

Contact Us

If you have any questions regarding your order, product details, sizing assistance, or shipping updates, our support team is here to help you with a smooth shopping experience.
We usually respond within 24–48 business hours and strive to resolve all queries as quickly as possible.
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About Us

Shopping Information

How do I find the right outfit for me?
You can explore our collections by category such as Kurta Sets, Co-ord Sets, Festive Wear, and New Arrivals. Each product includes images and size details to help you choose confidently.
Are the product colors exactly the same as shown?
We try our best to display product colors accurately. Slight variations may occur due to lighting or screen settings.
How do I know if a product is available?
Products available for purchase will show as “In Stock” on the website. Out-of-stock products may return during restocks.
Can I place an order without creating an account?
Yes, you can place an order as a guest without creating an account.
Do you launch new collections regularly?
Yes, we frequently update our collections with fresh ethnic and modern fashion styles.

Payment Information

What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, and secure online payments.
Is my payment information secure?
Yes, all payments are processed through secure and encrypted payment gateways to ensure complete safety.
Can I use a coupon code?
Yes, promotional and discount codes can be applied during checkout when available.
What should I do if my payment fails?
If your payment fails but the amount is deducted, please wait a few hours for automatic reversal. If the issue continues, contact our support team.
Will I receive an order confirmation?
Yes, once your order is successfully placed, you will receive confirmation via email or SMS.

Orders & Shipping

How long does shipping take?
Orders are usually delivered within 5–8 business days depending on your location.
Do you offer free shipping?
Free shipping may be available on selected orders or promotional offers.
Can I track my order?
Yes, tracking details will be shared once your order has been shipped.
Can I change my shipping address after placing an order?
Address changes can only be made before the order is shipped. Please contact support immediately for assistance.
Do you ship across India?
Yes, we deliver across most locations in India.

Product & Sizing

How do I choose the correct size?
Please refer to the size guide available on each product page before placing your order.
Are the outfits comfortable for long wear?
Yes, our collections are designed with both comfort and style in mind.
Do your products match the images shown online?
Yes, we use real product photography to maintain authenticity and transparency.
Do you offer festive and wedding collections?
Yes, TVAPI WEAR offers curated festive, wedding, and occasion-ready collections.
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